Call to close iconic former Crossroads TV motel at centre of asylum seekers row


Sutton Coldfield MP Andrew Mitchell wants the former Ramada hotel to close as a hotel for asylum seekers

The Ramada Hotel in Sutton Coldfield

It was the memorable setting for the iconic Crossroads TV series and in its hotel heyday the Ramada in Sutton Coldfield was a highly rated haven for tourists and business customers, lured in by its pool, gym, gardens and conference facilities.

Now there is a clamour for it to be shut down after it spent its recent life as a temporary home for asylum seekers desperate to start a new life in the UK.

Local residents and the area’s MP Sir Andrew Mitchell wants it closed with immediate effect, claiming it is an unsuitable location.

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Mitchell, Conservative MP for Sutton Coldfield, wants the venue to shut amid community tension and protest. He has now announced that a delegation from the Home Office and Serco will join him and immediate neighbours to the hotel for a fact finding visit next month.

He says the hotel is in the ‘wrong place’ for asylum seekers, who he claims would be better off placed ‘in inner city Birmingham ‘ close to refugee support services.

Birmingham Live inquiries have revealed the owners raked in more than £4 million in net profits in a year as a result of its contract to host asylum seekers sent to the region by the Home Office.

Some local residents agree with their MP, with the local Facebook group full of claims and comments from some neighbours who say they feel ‘intimidated and fearful’. One claimed that the hotel residents had ‘trashed’ the venue and residents were ‘wary’ of using a new walkway that cuts in front of the venue, with claims of ‘loitering’, litter and damage.

Others say the fears are rooted in misinformation and prejudice. They point out that the residents of the hotel have little choice but to hang around the venue, playing football and chatting, as they receive only a tiny weekly allowance and few have a right to work.

In a post shared with his constituents yesterday evening, Friday August 15, he wrote: “I am acutely aware of the concerns the asylum hostel at the former Ramada Hotel is causing – which is why I have been seeking its closure since it opened.

“I want to reassure Sutton residents that I will soon be taking representatives from the Home Office and accommodation provider Serco on a visit to the site, prompted by questions raised by constituents.

“I will also be meeting a group of local people living nearby ahead of the visit, which will allow me not only to see how the hostel is being run, but also specifically to raise their concerns.

“It is clear that the Ramada is a totally inappropriate location for an asylum hostel; it would be far better for it to be located in the centre of Birmingham, where the relevant services would be located nearby.

“The last government committed to closing it, however I have so far been unable to extract a promise of closure from the current Labour government.

“I aim to persuade the Home Secretary that it should be closed as soon as possible.”

A protest was held at the gates to the venue last Friday, drawing a crowd of up to 50 people, with more planned.

Critics also claim that the asylum seekers are ‘making it more difficult’ for people to access health services, get council homes and live in peace and this was concerning.

But one resident posted: “I’m just as concerned about how successful the right wing politicians and media have been in brainwashing people. Some of the utter tripe on this post is shameful.”

They also said it was ludicrous to suggest the asylum seeker population was responsible for local issues like a lack of GP appointments, crumbling infrastructure and a housing shortage.

“If someone’s causing genuine issues locally, absolutely deal with it so we can all live harmoniously. But let’s aim our frustration at the people actually pulling the strings and work together for a community that’s fair, welcoming, and strong,” they added.

Amid fears of more local protests at this and other hotels housing asylum seekers, West Midlands Police urged residents to keep the peace.

Assistant Chief Constable Paul Drover said: “We understand the concerns people have about their communities and will always balance the right to freedom of expression with the need to tackle crime.

“We have strong relationships with our communities and continue to build trust with them to come and speak to us. We urge communities to carefully consider information that they read, share and trust and if in doubt we would always encourage them to speak to us or their community leaders.

“In the West Midlands, we have seen a small number of peaceful protests – (last weekend) we saw very low numbers at two protests in Wolverhampton and Solihull that passed off peacefully. However, we have assisted in providing support to other forces as part of national contingency plans.

“Our priority is always to keep people safe and in every decision around policing, public order and protests we must balance the right to freedom of expression with the right to tackle crime so we can ensure public safety.

“The right to peaceful and lawful protest is a fundamental element of any democracy, and we are committed to upholding and facilitating this.”

Who owns and runs the former Ramada venue?

The Johal family including directors Iqbal, Balkar, Balraj, Jasbir and Sarnpal, own the hotel through their company Sutton Coldfield Hotel Ltd. In their most recent published accounts, for 2023-24, the company made after-tax profits of £4,583,509, off the back of a turnover of £9.5 million.

In their notes to the accounts, the owners say they plan to continue to provide asylum accommodation services and expect to continue to see demand grow in the coming years ‘as there is still significant demand to accommodate asylum seekers on a short term basis’.

The accounts also note that as a result ‘the company is undergoing a period of growing profits. The funds have been invested in reducing a significant amount of the company debt, meaning liquidity risk has diminished significantly.’

The report also adds: “Maintaining strong relationships with the government contract provider, whilst maintaining the quality of service, has mitigated the risk of competitive bids who may look to undercut the current agreed rates.”

We have tried in vain to get hold of the Johal family or their representatives.

The recent history of the hotel

The Ramada Hotel in Sutton Coldfield, previously known as Penns Hall Hotel, was a hotel and country club situated on Penns Lane, Walmley. It’s a Grade B locally listed building, originally a private residence, and later became part of Ramada International. It is located on 14 acres of mature grounds, featuring a tree-lined driveway and a lake.

During the 1980s, the hotel became famous as the location for exterior filming of the TV soap opera Crossroads. The hotel filled in as the Crossroads Motel, later known as the Kings Oak Country Hotel, and the entrance to the real hotel’s conference facilities was dressed to look like the main entrance to the fictional hotel. A shot of some of the hotel rooms overlooking Penns Lake, which is on the hotel’s land, were used as part of the closing credits to the show.


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