Portugal’s attorney-general’s office said on Thursday that eight victims had been identified so far: five Portuguese, two South Koreans and a Swiss person. The identities of the other eight were still to be determined, it said in a statement.
The Elevador da Gloria came off its rails during the evening rush hour on Wednesday when it was packed with locals and international tourists. Lisbon hosted about 8.5 million tourists last year, and long lines of people typically form for the short and picturesque trip a few hundred metres up and down a city street.
Police officers inspect the site where a tourist streetcar derailed and crashed in Lisbon, Portugal, on Thursday, September 4, 2025. (AP Photo/Armando Franca)
“This tragedy … goes beyond our borders,” Prime Minister Luis Montenegro said at his official residence, calling it “one of the biggest tragedies of our recent past”. Portugal observed a national day of mourning on Thursday.
The electric streetcar, also known as a funicular, is harnessed by steel cables and can carry more than 40 people. On Thursday, officials took photographs and pulled up cable from beneath the rails that climb one of the Portuguese capital’s steep hills.
Officials declined to comment on whether a faulty brake or a snapped cable may have prompted the descending streetcar to careen into a building where the steep road bends.
“The city needs answers,” Lisbon Mayor Carlos Moedas said in a televised statement, adding that talk of possible causes is “mere speculation”.
Emergency teams work at the site of a derailed electric streetcar in Lisbon, Portugal, Wednesday, September 3, 2025. (AP Photo/Armando Franca)
Operator says the streetcar was inspected daily
Police, public prosecutors and government transport experts are investigating the crash, Montenegro told reporters. The government’s Office for Air and Rail Accident Investigations said it had concluded its analysis of the wreckage and would issue a preliminary report on Friday.
The company that operates Lisbon’s streetcars and buses, Carris, said it has opened its own internal investigation.
The streetcar, which has been in service since 1914, underwent a scheduled full maintenance program last year and also underwent 30-minute visual inspections every day, Carris’ CEO Pedro de Brito Bogas said during a news conference on Thursday.
The streetcar was last inspected nine hours before the derailment, he said, but he didn’t detail the visual inspection nor specify when questioned whether all the cables were tested.
The mayor said he would also ask for an investigation from an outside independent body, but didn’t elaborate.
A police officer inspects a wagon at the site where a tourist streetcar derailed and crashed in Lisbon, Portugal, on Thursday, September 4, 2025. (AP Photo/Armando Franca)
Tourists and locals ride the 19th century streetcar
Lisbon’s Civil Protection Agency said earlier on Thursday that the death toll had risen to 17. It later corrected that to 16, citing a duplication of available information.
All the dead were adults, Margarida Castro Martins, head of Lisbon’s Civil Protection Agency, told reporters. She didn’t provide their identities, saying their families would be informed first.
The transport workers’ trade union SITRA said that the streetcar’s brakeman, André Marques, was among the dead.
The injured include men and women between the ages of 24 and 65, and a three-year-old child, Castro Martins said. Among them are Portuguese people, as well as two Germans, two Spaniards and one person each from France, Italy, Switzerland, Canada, Morocco, South Korea and Cape Verde, she said.
The range of nationalities reflects how big a draw the renowned 19th-century streetcar is for tourists and locals alike.
The Australian government was making “urgent enquiries” and assisting one citizen following the crash, the Department of Foreign Affairs told 9news.com.au on Wednesday.
People look at a tourist streetcar that derailed and crashed in Lisbon, Portugal, on Thursday, September 4, 2025. (AP Photo/Armando Franca)
Felicity Ferriter, a 70-year-old British tourist, had just arrived with her husband at a hotel near the crash site and was unpacking her suitcase when she heard “a horrendous crash”.
“We heard it, we heard the bang,” she told The Associated Press outside her hotel.
The couple had seen the streetcar when they arrived and intended to ride on it the next day.
“It was to be one of the highlights of our holiday,” she said, adding: “It could have been us.”
People look at a tourist streetcar derailed and crashed in Lisbon, Portugal, on Thursday, September 4, 2025. (AP Photo/Armando Franca)
Witness Teresa d’Avó told Portuguese television channel SIC that it looked like the streetcar had no brakes.
“It hit the building with brutal force and fell apart like a cardboard box,” she said, describing how passersby scattered into the middle of the nearby Avenida da Liberdade, or Freedom Avenue, the city’s main thoroughfare.
Francesca di Bello, a 23-year-old Italian tourist on a family vacation, had been on the Elevador da Gloria just hours before the derailment.
They walked by the crash site on Thursday, expressing shock at the wreckage. Asked if she would ride a funicular again in Portugal or elsewhere, Di Bello was emphatic: “Definitely not.”
A woman reacts as she places flowers at the site where a tourist streetcar derailed and crashed in Lisbon, Portugal, on Thursday, September 4, 2025. (AP Photo/Armando Franca)
Service halted as inspections ordered
The service, inaugurated in 1885, runs between Restauradores Square and the Bairro Alto neighbourhood renowned for its nightlife. The Elevador da Gloria is classified as a national monument.
Lisbon’s City Council halted operations of three other famous funicular streetcars in the city while immediate inspections were carried out.
European Union flags at the European Parliament and European Commission in Brussels flew at half-staff. Multiple EU leaders expressed their condolences on social media.
