A short walk from one of the world’s busiest transport hubs, CHILLAXY Shinjuku operates at the intersection of Tokyo’s nightlife, global travel routes and an evolving conversation around legal relaxation. The shop is hard to miss. Colorful neon lights glow against the street, making the storefront immediately recognizable amid Shinjuku’s dense streetscape. Step inside and that brightness carries through—a clean, colorful interior with an open layout that feels approachable rather than intimidating.
Founded in 2020, CHILLAXY has grown into one of Japan’s most established cannabinoid brands, responding to demand while staying firmly within the country’s legal framework. Today, the group operates 13 stores nationwide. The Shinjuku location is one of three directly managed shops in the Tokyo and Yokohama area, and it plays a distinct role thanks to both its location and its customer profile.
A Dispensary Shaped by Shinjuku
Shinjuku Station functions as a gateway for international residents and visitors moving between central Tokyo and regional destinations. CHILLAXY Shinjuku reflects that flow. Located within walking distance of Kabukicho and Golden Gai, the store remains open daily from 11am to 11pm, extending its hours in response to strong evening demand.
Around 70–80% of customers are inbound travelers. Seasonal patterns are clear. During winter, many visitors arrive from Australia and New Zealand while transiting through Tokyo on their way to ski resorts in Nagano. Others come from North America, Europe and Taiwan, often discovering the shop while navigating Shinjuku’s nightlife district.
English-language support is always available, an important detail for customers encountering Japan’s cannabinoid regulations for the first time.
A Broad and Thoughtful Product Lineup
What sets CHILLAXY Shinjuku apart is the depth and structure of its selection. The store has drawn attention as a CBD dispensary with an especially broad and carefully organized lineup, including psychoactive cannabinoid products that remain legal under Japanese law.
Rather than focusing on potency, products are categorized by intended effect. Disposable vape pods are particularly popular with short-term visitors. Offered in sativa-type, indica-type and hybrid profiles, the compact format requires no additional equipment and suits travelers who value simplicity. Edibles form another core category and are often chosen by customers seeking relaxation during long-distance travel or schedule changes. Joint-style products round out the lineup, typically selected by customers with prior experience in overseas cannabis markets.
Across categories, staff encourage starting with small amounts and emphasize understanding how each product is intended to be used.
Education at the Center
That guidance defines the store’s approach. CHILLAXY Shinjuku is managed by rasNobu, a bilingual store manager with years of experience living in the United States. Fluent in English and deeply familiar with cannabinoids, rasNobu leads a team that prioritizes explanation over assumption.
Customers often arrive with questions shaped by different legal environments or partial information. Staff take time to explain how products are categorized, how effects differ and what is permitted in Japan. This educational focus helps newcomers feel at ease while allowing experienced users to adjust expectations within a Japanese context.
Compliance and Transparency
All products sold at CHILLAXY Shinjuku comply with Japan’s current legal standards. Quality control extends beyond sourcing. In addition to inspecting raw materials, products undergo further checks after assembly to confirm compliance before reaching shelves.
In a field often clouded by misunderstanding, CHILLAXY positions transparency as a foundation. By pairing strict compliance with clear communication, the Shinjuku store has become a familiar reference point for international residents and visitors seeking accurate information alongside a carefully curated selection.
Learn more at chillaxy.jp/english
Store Information
‣CHILLAXY Shinjuku Store
Address: Shinjuku 3-35-4, Shinjuku-ku
CHILLAXY Shinjuku on Google Maps
‣CHILLAXY Azabu Store
Address: Unit 102, 2-8-5 Azabu-Juban, Minato-ku
CHILLAXY Azabu on Google Maps
‣CHILLAXY CBD SHOP & CAFE
Address: 1F, 4-114 Isezakicho, Naka-ku, Yokohama, Kanagawa
CHILLAXY CBD SHOP & CAFE on Google Maps
‣GOODCHILL Fujisawa Main Store (Affiliated Store)
Address: Unit 205, 8-3 Minami-Fujisawa, Fujisawa, Kanagawa
GOODCHILL Fujisawa on Google Maps
